Ben Dukes
- Role
- Outsourcing Manager at Epic Games
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Ben Dukes
As an experienced outsourcing manager, I have a proven track record of successfully…
Experience
Outsourcing Manager
May 2023 — Present
Collaborated with Epic team leads to determine and deliver on external development needs for content and development for Fortnite, UEFN, and other products while adhering to timelines and budgets- Developed and communicated processes and best practices around co-development at Epic, ensuring efficient and effective collaboration between internal teams and external partners- Managed approximately 25 co-development relationships across the globe for multiple products across Epic, ensuring timely delivery of high-quality content- Designed and implemented an automated contract management system for the external development team to ensure the most efficient process possible from sourcing to signing- Led change management efforts for the external development process including the management of quarterly updates to process flows- Contributed to cost avoidance efforts, helping to claim $10M in cost avoidance in 2023- Worked with the legal team to manage contracts and mandates with external vendors- Tracked quality KPIs for partners to help facilitate strategic decision-making, identify areas for improvement, and optimize partner relationships- Mentored Associate Outsourcing Managers, providing guidance and support to help them grow in their roles.
Education
North Carolina State University
Bachelor's Degree Cum Laude, Business Administration with IT Concentration
Skills
- Customer Service
- Unity
- C#
- Microsoft Word
- Microsoft Excel
- Powerpoint
- Microsoft Office
- Windows
- Java
- Css
- Html
- Python
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