Benjamin Curle

About Benjamin Curle

An experienced processional with a diverse portfolio of people and asset management experiences in the civilian and military sectors. Currently a Client Experience Manager who manages a team that supports the returns business of some the world\'s top retailers and consumer brands. I have managed logistics operations that span thousands of miles, and organizations with hundreds of people under my direct leadership and influence. My expertise is with conceptualizing, building, and executing solutions for customers to succeed, whether they be supply webs, or administrative support functions.

Experience

1. Client Experience Manager

   DHL Supply Chain

   Jan 2024 — Present · Winston-Salem, NC, US

   Manages a team of Client Experience professionals at Inmar Supply Chain Solutions, a Division of DHL Supply Chain. Our team provides superior customer service for 30 unique clients that provide goods to consumers globally. With our client base being made up of international retailers and manufacturers, the team\'s common goal is to reduce waste, maximize efficiency, and recover as much value as possible for our partner clients. This is accomplished through close personal business-to-business ties, led by Client Experience Managers, as well as detailed ongoing analysis and project plans supported by Support Representatives and Business Analysts. This positions our Product Lifestyle team to best advise our clients on industry trends, emerging technologies, and fresh process-driven approaches to improve recovery results.

Education

• University of Oxford

  Study Abroad , English Literature (British and Commonwealth)

  2007 — 2007

• Delaware Valley University

  Master of Business Administration (MBA), Logistics, Materials, and Supply Chain Management

  2014 — 2016

• Virginia Military Institute

  Bachelor of Arts (B.A.), History

  2004 — 2008