Benjamin Conrad
Manager IT Services @Vattenfall
Berlin, DE
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2014 — Present
Manager IT Services @Vattenfall
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Business Specific IT Applications
EDUCATION
1987 — 1989
McCook High School
High School Diploma
1994 — 2000
Freie Universität Berlin
Diplom-Kaufmann, Business Administration/ Management
1991 — 1994
Freie Universität Berlin
Diploma, Economics
N/A
Internatsgymnasium Schloß Plön
Abitur
SKILLS
EnergyProject PlanningAgile ManagementVeränderungsmanagementKey Account DevelopmentIT ManagementItilSalesforce.comProcess ManagementUnternehmensberatungBusiness StrategyIT-ManagementIT Service ManagementSapProjektplanungChange ManagementScrumManagement ConsultingRenewable EnergyIT-Service-ManagmentSmart MeteringSales ManagementProjektmanagementService ManagementUnternehmensstrategieProject ManagementOutsourcing
ABOUT BENJAMIN CONRAD
experienced Service Manager; SCRUM Master; ITIL certifiedDiplom Kaufmann (University Diploma)Specialties: Customer Focus & Satisfaction; Service Catalogue Management, Surveys; Complaint Management; Communication and Negotiation expert.
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