Benjamin Bell
Senior Delivery Manager @Electric Mind
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WORK HISTORY
Senior Delivery Manager @Electric Mind
EDUCATION
University of Kent
BSc, Physics with Space Science and Systems
Regent House Grammar School
A-Levels, Physics, Mathematics & Computer Science
ABOUT BENJAMIN BELL
Experienced as a Business Analyst in subscription based environment in the media industry (radio and publishing). Deep technical background from being a software developer for many years before moving to a more business orientated role. Analysis: Scope analysis and determination, business case analysis, business requirements gathering, functional and non-functional requirements, needs determination, process analysis, business integration, contingency planning, SAP methodologies, task prioritization, subject matter expert, workflow analysis, project planning Communications: Excellent written and verbal skills, stakeholder interaction and management, information presentation, relationship building and management, business co-ordination, instruction of developer and operation staff, facilitation Documentation: Business case, business and functional requirements, QA test planning and scenarios, change and enhancement requests, issue and bug recording, user instruction documentation, process mapping Technical: Technical design, solution testing, systems troubleshooting, SAP CRM, Supply Chain, SQL Server, SDLC, middleware, Microsoft Office Specialties: Business analysis, stakeholder communications, requirements gathering, technical design, troubleshooting
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