Benjamin Henderson

About Benjamin Henderson

I’m proud to be a member of the award-winning Document Solutions Inc.(DSI) team that…

Experience

1. Major Account Executive

   Dsi - Document Solutions, Inc

   Nov 2021 — Present

   Responsible for establishing partnerships with new prospects or maintaining existing clients in the local Major Account space. The Major Account space is defined as large accounts with greater than 150 employees in markets such as manufacturing, higher education, K-12, legal, banking and state and local government. • Meets or exceeds revenue, new business, and gross profit expectations. • Ensures client retention and the expansion of DSI footprint within an account by consistently educating, guiding, and offering alternative solutions and offerings. • Secure new business relationships within an assigned list of local Major Accounts leveraging partner relationships, promotions, and resolutions to customer pain points. • Meets with every current client once per quarter or (3) times per year (minimum) in Quarterly Strategic Meeting to discuss and establish a long-term strategic vision for the partnership. • Maintains a consistent cadence of collaboration with leadership and resources to discuss all assigned accounts. • Maintains an electronic record of all activities, account plans, client meetings, etc. within Customer Relationship Management Tool. • Participate in post-sale delivery and implementation of DSI’s solutions at client locations and serves as primary client contact. • Proactively develop new client contacts, reviews leads, participate in clients\' business communication planning and delivers DSI’s solution\' proposals. • Engage in on-going strategic planning for customer base; proactively identify, evaluate, and formulate action plans for all clients and prospects. • Collaborate well with the cross-functional resources available to complete Integrated Account Reviews that establish strategic and differentiating customer proposals and plans.