Benjamain Louis

About Benjamain Louis

I’m a Network Engineer with experience supporting K–12 school environments, focused on building reliable, secure, and safe network infrastructures that keep classrooms connected and communication systems online.I manage and support switches, wireless access points, web content filtering, VoIP phone systems, and emergency communication platforms across multi-building school districts. I troubleshoot network issues quickly and effectively, minimizing downtime for students, teachers, and administrators.

Experience

1. Network System Engineer

   School District of Manatee County

   Aug 2025 — Present

   Configured, maintained, and monitored network switches, wireless access points, content filtering systems, and VoIP phone infrastructure across multiple school buildings.• Diagnosed and resolved network connectivity, performance, and hardware issues, minimizing downtime for classrooms, administrative offices, and testing environments.• Managed VLANs, IP addressing, and DHCP across multiple buildings.• Configured PoE for wireless access points, VoIP phones, and security devices.• Managed and supported PA systems and Centegix emergency response systems, ensuring reliable communication and compliance with district safety protocols.• Supported testing environments requiring high availability and low latency (state testing, online assessment)• Assisted with network expansion projects, including new classrooms or buildings.• Coordinated with vendors to support hardware replacements and system integrations.• Provided on-call and emergency support for critical network and communication systems.

Education

• Manatee Technical College

  CompTIA A+ & CompTIA Net+, Information Technology

• Western Governors University

  Bachelor of Science - BS, Cybersecurity and Information Assurance

• State College of Florida-Manatee-Sarasota

  Associate's degree, Computer Science