Ben Jacquier

About Ben Jacquier

Ben is a procurement services leader in IBM’s Business Process Outsourcing (BPO)…

Experience

1. Delivery Manager & Center Leader - Procurement Bpo

   IBM

   Feb 2019 — Present

   Second-line leader for a high-achieving team of 100+ consultants who deliver Contract Administration, Tactical Buying, Strategic Sourcing, and Category Management services to IBM’s Business Process Outsourcing (BPO) clients • Delivery Center Leader for IBM’s Procurement Center of Excellence in Raleigh, NC; responsible for hosting current and prospective clients to showcase IBM’s people and capabilities • Remotely hired and on-boarded 22 new direct reports in 20 months to support record growth in the business during COVID-19 pandemic • Develops and delivers training programs on Data Analytics, 7-Step Sourcing Process, Consulting Skills, and Negotiations for new and experienced consultants • Consistently minimizes attrition to 5-10% annually, and achieves “Best in Class” ratings on annual Employee Engagement surveys • Led IBM Procurement’s hybrid Return to Work approach in 2022, blending the flexibility of remote work with the benefits of in-person teaming and collaboration

Education

• Michigan State University

  Bachelor of Arts, Supply Chain Management, Specialization in Environmental Studies

Skills

• Project Management
• Logistics
• Supply Chain Management
• Procurement
• Strategy
• Cross-Functional Team Leadership
• Federal Government
• Strategic Sourcing
• Process Improvement
• Social Media
• Program Management
• Property Accountability
• Research
• Consulting
• Analytics
• Teamwork
• Microsoft Office
• Leadership
• Analysis
• Business Process Improvement
• Asset Management