Benito Vergara

WORK HISTORY

EDUCATION

SKILLS

ABOUT BENITO VERGARA

I’m a product manager whose strengths in product strategy, customer engagement, and communication come from a unique combination of backgrounds: a decade of experience in managing products and projects from concept to launch and beyond, and over seven years of teaching and practicing anthropology. Skills:• Comprehensive experience in driving product strategy by creating and iterating upon a product roadmap based on data-driven analysis and a deep understanding of customer needs• Excellent communication skills for telling compelling stories about products and product strategy, rallying customers and cross-functional teams toward a successful product launch, and facilitating storytelling workshops for fellow product managers• A passion for cultivating customer empathy and driving engagement, particularly in understanding the customer\'s functional and emotional needs and translating them into concrete product deliverables• High proficiency in listening, analyzing, and solving problems creatively, drawing from over a decade of conducting ethnographic interviews and user research to inform the product roadmap• Proven track record using Agile methodologies in managing product backlogs and software release cycles, from inception through launch and iterationSpecialties:Product management, product strategy, storytelling, client engagement, communication, product roadmapping, user experience, project management, content strategy, teaching, and ethnographic research.