Benita Albert

WORK HISTORY

EDUCATION

SKILLS

ABOUT BENITA ALBERT

A discipline driven, outcome focused Leader with 26+ years of multi-functional experience in operations, and leading and developing others. Exemplifying strong leadership commitment to upholding organizational core values, building high-performance teams and cross functional collaboration to achieve department and corporate objectives, and ensure alignment with all stakeholders. A proven motivational leader with a passion for excellence in quality and guest service.Recognized as an imaginative and creative visionary who inspires and motivates others to excellence. Fostering a collaborative team environment resulting in consistent improvement in employee engagement and department GSAT results. My breadth of experience has developed a strong passion for leading and developing others.Key competencies include: Leadership ∙ Coaching ∙ Mentoring ∙ Learning and Development ∙ Performance Management ∙ Training ∙ Strategic Planning ∙ Trending and Analysis ∙ Process Improvement ∙ Attract and Develop Talent ∙ Recruiting ∙ Interviewing ∙ Process Creation ∙ Operations ∙ Forecasting Business Volumes ∙ Staff Planning ∙ Scheduling ∙ Vacation Admin ∙ Payroll Admin ∙ Self-Development ∙ Managerial Courage ∙ Apply Business Acumen ∙ Focus on Excellence ∙ Drive for Results ∙ Inspire and Motivate Others to Excellence ∙ Communicate for Results ∙ Act with Integrity ∙ Dynamic∙ Client Service Orientation ∙ Concern for Order ∙ Flexibility ∙ Teamwork and Cooperation ∙ Effective Interactive CommunicationProficient in: Google Drive - Documents, Forms, Drawings, Sheets, Slides, MailMicrosoft Office Suites - Documents, Advanced Excel, Word, PowerPoint, Access, Outlook, Teams