Ben Heckel

About Ben Heckel

Results-oriented technical project manager, product owner, and team leader with experience in a multitude of technologies including augmented and virtual reality, digital twins, mobile applications, and communications platforms. Possess expert knowledge managing a PMO team to ensure transparency, efficiency and results. Experienced in customizing Agile Development, Scrum practices, and Kanban in a software development environment for over 30 teams across the entire SDLC. Excited to solve problems, improve processes, and uplift those around him- Customized Agile practices in different cultural environments for on-site, remote, and hybrid teams to ensure projects were completed on time and within budget- Managed a PMO team supporting over 90 developers working on short term PoCs and long term projects across multiple technical disciplines- Able to keep calm and focus on problem solving in stressful situations including representing clients in court, presentations to executives, and demos for media

Experience

1. Technical Project Manager

   Verizon

   Mar 2025 — Present · Basking Ridge, NJ, US

   Working with stakeholders to gather requirements, provide technical documentation, and configure marketing campaigns- Providing data insights in focus areas to optimize campaign performance and channeleffectiveness- Leading special projects driving systems enhancements to internal tools- Presenting and selling performance improvement strategies to sales channels and leadership- Reviewing with and providing updates to key stakeholders regarding campaign strategy, performance and optimization that has been and/or will be implemented, and the associated gains.

Education

• Virginia Commonwealth University

  Bachelor of Arts (B.A.), Philosophy and Religious Studies

• University of Richmond School of Law

  Doctor of Law (J.D.)

  2002 — 2005

• Virginia Commonwealth University

  Bachelor of Arts - BA, Philosophy and Religious Studies

• Virginia Commonwealth University

  Bachelor of Arts - BA, Philosophy

  2001

Skills

• Online Gaming
• Epiq Documatrix
• Video Games
• Confluence
• Game Design
• Computer Games
• Game Development
• Litigation
• Scrum
• Mmo
• Casual Games
• Microsoft Office
• Social Games
• Perforce
• Ms Office Suite
• Jira
• Autonomy Introspect
• Mobile Games
• Clearwell
• Content Design
• Mmorpg
• Agile Methodologies
• Management
• Documatrix
• Kroll Ontrackinview