Ben Griffith

About Ben Griffith

Product Leader with 15+ years of experience developing B2C, B2B, and MarTech enterprise solutions across the end-to-end product lifecycle with a focus on human-centered design principles. Successful track record of taking products from ideation to launch, creating product roadmaps aligned with the organization\'s goals to solve key customer and business problems through data-driven strategy. Leadership experience includes overseeing and mentoring globally distributed teams of 40+(product managers, engineers, designers, analysts) across multiple regions, including the U.S, Asia, and Canada. Established organizational performance frameworks and translated OKRs into actionable roadmaps, driving alignment and accountability. Championed iterative delivery through data-driven experimentation, accelerating learning cycles and measurable business outcomes.CAREER HIGHLIGHTS• Drove $100M in annual revenue by launching ecommerce platform and expanding capabilities—integrating PIM, search, coupons, personalized recommendations, adding BOPS and same-day delivery.• Increased annual gross profit by $34M by partnering with engineering, UX, analytics, and senior leadership to optimize personalized pharmacy and retail communications.• Launched and led the Digital Optimization testing team, driving over $4M in incremental margin in 2 years through accelerated ecommerce funnel experimentation and mobile-first strategies.• Mentored 5 product managers in leading high-performing teams and strengthening executive communication, increasing leadership visibility and accelerating career growth.KEY SKILLS and TOOLSSkills: Scrum, Product Strategy, Stakeholder Management, Roadmap Development, OKRs / KPIs, Data Analysis, Technical Influence, User Experience (UX), Customer Experience (CX), User Research, Market Research, Complex Problem-Solving, Prototyping, Wireframing, Usability, User Testing, A/B Testing, HIPAA, TCPATools: MS Excel, MS PowerPoint, MS Word, Azure DevOps, Jira, Adobe Target, Adobe Experience Manager, Adobe Analytics, Adobe Commerce (Magento), Adobe Journey Optimizer, Figma, Google Analytics and 360, Amplitude, User Testing, Trello, Air Table

Experience

1. Business Architect

   Blue Acorn iCi

   Jan 2026 — Present · Charleston, SC, US

   I help connect the dots between business goals and technology. Ensuring capabilities, processes, and information fit together. My goal is to keep everything aligned with strategy, improve efficiency, and give leaders the insights they need to make smart decisions.• Strategic Alignment: Bridge business objectives with technology solutions that support organizational goals.• Process Optimization: Analyze and redesign business processes to improve efficiency, scalability, and customer experience across platforms.• Solution Design: Collaborate with stakeholders to translate business requirements into actionable architecture frameworks and solution roadmaps.• Cross-Functional Leadership: Partner with product, engineering, and operations teams to deliver integrated solutions that drive business transformation.• Innovation Enablement: Identify emerging technologies and trends to recommend strategies that enhance digital capabilities and competitive advantage.

Education

• University of Phoenix

  Masters

• Lehigh University

  BA