Benedikt Marks
Freight Procurement Consultant @Trimble Inc.
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WORK HISTORY
Freight Procurement Consultant @Trimble Inc.
I support global shippers in optimizing transportation procurement, improving tender performance, and leveraging SaaS-based logistics solutions. My role combines data analytics, digital process optimization, customer training, and end-to-end REP/RFI management to drive efficiency and operational excellence across complex supply chains.Core ResponsibilitiesSaas Customer Support & Enablement• Provide direct customer support forTransporeon\'s logistics SaaS applications, ensuring successful onboarding, adoption, an daily operational excellence.Troubleshoot user issues and optimizeplatform utilization to increase efficiency and user satistaction.Data Analysis & Logistics Consulting• Analyze large datasets including historical shipment, freight rate, and contract data to generate actionable insights.• Deliver data-driven recommendations that improve carrier selection, cost structures, and tender outcomes.Transport Procurement & Tender Management• Set up and manage transport RFPs,RFls, and strategic bidding events for international shippers.• Use advanced analytics tools to modeltender scenarios, evaluate bids, and support strategic decision-making.• Advise enterprise clients on best practices for logistics tender implementation and procurement process optimization.Customer Training & Knowledge Transfer• Deliver professional training sessions (web-based, onsite, and in-house) to educate customers on system functionalities and tendering best practices.• Improve user capability, systemadoption, and platform ROl through tailored guidance.Global Cross-Functional Collaboration• Collaborate with international teams across Sales, Marketing, Product Management, Accounting, and IT to share insights and support customer-centric initiatives.• Provide project-critical customerinformation to internal stakeholders to drive continuous improvement.
EDUCATION
Yang Ming Shipping Europe GmbH
Ausbildung Schifffahrtskaufmann Fachrichtung Linie
Staatliche Handelsschule mit Wirtschaftsgymnasium City Nord [H7] Hamburg
Abitur, Wirtschaft
FOM University of Applied Sciences for Economics and Management
International Management
ABOUT BENEDIKT MARKS
Freight Procurement Consultant
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