Benedict Enikanselu
IT Support Specialist (Emea) @ScentAir
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WORK HISTORY
IT Support Specialist (Emea) @ScentAir
GB
Provide comprehensive technical support to EMEA staff.• Manage hardware inventory and ensure up-to-date stock reporting.• Set up user accounts, license assignments, and group memberships.• Incident management and resolution using Incident Management Software.• Configuration of laptops, printers, and scanners.• Oversee and maintain Office 365 infrastructure, including Exchange, Teams, and SharePoint.• Manage EMEA network infrastructure, including wireless and VPN.• Administer infrastructure supporting Office 365, including Azure AD Connect, ADFS, conditional access policies, MFA, Microsoft Intune, and Endpoint Manager.• Collaborate with the US IT team on various IT projects.
EDUCATION
Federal University of Technology Akure
Bachelor of Technology - BTech, Computer Science
ABOUT BENEDICT ENIKANSELU
An IT Support Engineer with over 5 years of experience in M365 administration, Windows 11, Microsoft Intune, and Active Directory. I\'m passionate about continuously learning and adapting to modern technologies. Known for being a collaborative team player, I bring a sense of enthusiasm and positivity to every project. My exceptional problem-solving skills have allowed me to effectively manage a wide range of technical issues and support the growth of organizations.
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