Benedict Phelix
Energy Solutions Consultant | Optimizing Gas Engine & Genset Performance for Reliable Power Generation | Supporting Prime Gas Power Growth
- Role
- Technical Sales Support Consultant at Caterpillar Inc.
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Benedict Phelix
Experienced Customer Service Professional with considerable technical and field service support experience. Expert in engine & genset technical operations, troubleshooting, parts business growth, Generator & Industrial applications, customer support, and satisfaction. Driven to keep service operations cost-effective, quick response, and high-quality to maintain a reputation for excellence.• 10+ years’ experience working with diesel engines ranging up to HP at companies including Caterpillar, Cummins, and VECV.• Experience in diesel generators up to KVA. Good troubleshooting skills in generators and knowledge of generator sets electronic controls.• 4+ years of experience managing dealer service operations, technical product support, and the aftermarket business in the Generators, Industrial, and Engine industries.• Effective Collaborator with subject matter experts in Engineering and Plant quality teams for failure analysis and developing solutions.
Experience
Technical Sales Support Consultant
Nov 2024 — Present · Bengaluru, IN
Education
Birla Institute of Technology and Science, Pilani
Bachelor of Technology , Engineering Technology
2018 — 2021
Coimbatore Institute of Technology
Diploma, Mechanical Engineering (Sandwich)
2010 — 2013
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