Ben Davis

Enterprise Account Executive @Calabrio

Columbia, SC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2024 — Present

Enterprise Account Executive @Calabrio

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We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management, and personalized coaching.​Calabrio ONE®, a unified suite—including call recording, quality management, workforce management, interaction analytics and data management—equips you with a complete toolset to unlock the tremendous value buried within your contact center and to transform your entire business. One true-cloud, seamless solution combines workforce optimization tools with powerful agent engagement and voice-of-the-customer analytics tools.

EDUCATION

1997 — 2001

Clemson University

Bachelor of Science - BS, Business Mangement

N/A

Hammond School

High School

SKILLS

WirelessSellingLan-WanCloud ComputingSales OperationsCustomer RetentionCo-LocationSip TrunkingSolution SellingVoice Over Ip (Voip)Business PlanningCold CallingTelephonyUnified CommunicationsB2bAccount ManagementIpSalesVoipChannel PartnersData CenterDirect SalesEthernetLeadershipSales ProcessManaged ServicesLan/WanMultiprotocol Label Switching (Mpls)TelecommunicationsMetro EthernetMplsSaasColocationSales ManagementManagementSip

ABOUT BEN DAVIS

b••••••••@att.net Accomplished sales executive with 20+ years of experience driving enterprise revenue growth across SaaS, CCaaS, and AI-powered Workforce Optimization platforms. Proven ability to win large complex deals, build cross-functional consensus, and consistently exceed sales targets. Core Expertise Enterprise Sales: SaaS | CCaaS | WFM | UCaaS Partner Co-Selling Conversational AI & Customer Experience Cross-functional Collaboration (SEs, PS, Legal & Product) MEDDPICC Qualification Framework

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