Bency Ann Varghese
Enterprise Customer Success | Customer Lifecycle Management | Wife & Mother
- Role
- Enterprise Customer Success Manager at Responsive
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Bency Ann Varghese
I’m passionate about building customer trust and shaping stories that move people. With experience across SaaS, FinTech, HR Tech and EdTech, I work at the intersection of customer success and marketing, focused on adoption, engagement and long term customer value.My journey, backed by an Engineering degree and an MBA in Project Management, has taught me to learn, unlearn and grow through every stage of work. I’ve partnered with global teams across North America, APAC, LATAM and ANZ, supporting customer outcomes through advocacy, insights and clear communication.What I bring to the table:• Customer success and lifecycle management with measurable impact on adoption and value• Strong stakeholder management and program execution• Storytelling, content creation and advocacy that build trust and credibilityOutside work, music and storytelling remain my constant passions. Let’s connect if you believe in the power of people, purpose and meaningful work!
Experience
Enterprise Customer Success Manager
Jan 2026 — Present · Bengaluru, IN
Education
Hindustan University
Master of Business Administration - MBA, Project Management
Mahatma Gandhi University
B.Tech, Electrical and Electronics Engineering
2011 — 2015
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