Benjamin Contillo

About Benjamin Contillo

I work on internal-facing platforms that support learning, content, and operational workflows at global scale. My background spans product ownership, partner systems, and cross-functional delivery in regulated and highly operational environments.Much of my work involves scoping open-ended problems, translating stakeholder needs into technical requirements, and partnering closely with engineering and operations teams through delivery and rollout. More recently, I’ve been involved in evaluating AI-assisted workflows, with a focus on governance, accuracy, and long-term maintainability.I’m particularly interested in systems where reliability, discretion, and second-order effects matter more than speed or visibility.

Experience

1. Content Product Manager

   Cornerstone OnDemand

   Nov 2024 — Present · New York, NY, US

   Own product and delivery for internal platforms supporting localized learning content across 10+ languages.Partner with engineering, operations, and regional stakeholders to design scalable workflows combining in-house systems and third-party tools.Lead evaluation and rollout of AI-assisted translation and quality-assurance workflows, with a focus on governance, accuracy, and maintainability.Manage external partners and vendors, including SLAs, performance metrics, and release coordination.

Education

• The George Washington University

  BS, English

  2007 — 2011

Skills

• Adobe Creative Suite
• Online Advertising
• Management
• Microsoft Project
• Social Media
• Excel
• Prezi
• Copy Editing
• Blogging
• Business Strategy
• Event Planning
• Content Management
• Microsoft Excel
• Jira
• Basecamp
• Asana
• Editing
• Creative Writing
• Writing
• Copywriting
• Social Media Marketing