Ben Carter

Director - Account Management at Docusign

Role
Director - Customer Success Account Management at Docusign
Location
Seattle, WA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Ben Carter

Versatile professional with proven strengths in sales, territory management and delivery…

Experience

  1. Director - Customer Success Account Management

    Docusign

    May 2024 — Present · Seattle, WA, US

    Lead the Customer Success Account Management teams supporting our Commercial Business Unit, specifically for Financial Services, HealthCare Life Sciences & Canada. Chartered with building, delivering and executing on the go to market migration from Renewal Management to Account Management. Responsible for the success and retention of customers and $130M in recurring revenue.

Education

  • University of Washington

    Certificate, Project Management

    2009 — 2010

  • Western Washington University

    Bachelor, Economics

Skills

  • Salesforce.com
  • Customer Satisfaction
  • Project Management
  • Business Development
  • B2b
  • Pricing
  • Cold Calling
  • Sales Process
  • Territory Management
  • Business-to-Business (B2b)
  • Customer Relationship Management (Crm)
  • Direct Sales
  • Electronic Signatures
  • Customer Relations
  • Market Development
  • New Business Development
  • Consultive Selling Style
  • Employee Engagement
  • Account Management
  • Microsoft Office
  • Docusign
  • Customer Service
  • Sales
  • Sales Management

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Ben Carter — Director - Customer Success Account Management at Docusign in Seattle, WA, US | Unifers