Benaud Fernando
Associate Product Manager @airpay payment services
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WORK HISTORY
Associate Product Manager @airpay payment services
Mumbai, IN
Scope: Merchant Onboarding, Merchant Dashboard, UPI acquiring | Regions: India, UAE, TanzaniaOwned E2E onboarding & UPI acquiring; cut activation TAT by 20% via UX revamp + analytics.Shipped UPI (QR/Intent/Collect) with bank partners; streamlined KYC & APIs; enabled ₹500+ Cr annual TPV; ₹3-4 Cr revenue potential.Built Onboarding Analytics (events, hierarchy, alerts, settings) to expose top funnel drop‑offs.Led UPI initiatives: Yes Bank TPV, SBI UPI onboarding, Cosmos NPST UPI; initiated JPSL & Airtel integrations.Compliance/Risk: Re‑KYC, PIDF, MNRL Phases 1–3, ISO portal enhancements.Platform efficiency: MA field visibility/conditional edits, bank activation/deactivation reports, dormant eNACH, SMS+Email failover, KYC error analysis.Innovation: Tokenisation‑based transaction router, Help & Support Center + docs.
ABOUT BENAUD FERNANDO
Fintech Product Manager with total experience of 5 years, 3.6 years in product management…
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