Benard A.

About Benard A.

Sales Engineer | Account Manager | Automation & SaaS Solutions Expert I’m…

Experience

1. Owner

   The Gap Experience

   Feb 2017 — Present

   The Gap Experience, founded in February 2017, is an event and tech company dedicated to bridging the gap amongst people of the African diaspora and cultures worldwide. The Gap Experience: Using technology to bring these life experiences to the people without technology replacing their lives.Mobile App Development •Manage software developer team to create a social event management and ticketing mobile application, Fete Finders, which will enable organizers and users to host events and buy tickets respectfully for events at large-scale Caribbean festivals while building communities and social networks. Launch to market by end of Q2 of 2024. •Designing preliminary user flow concepts using Figma and Miro Board for customer experience (UX) based on user and market research from gathering user requirements across diverse areas utilizing user research via typeform, google forms, feedback, and other means of data capturing from users and promoters, then converting the data analysis into data driven approach for product management.•Managing backlog for software developer teams utilizing agile methodology for mobile application iterations.•Managing backlog of bugs/issues, action items and tasks using Trello.•Using A/B testing to strategically decide between features for tradeoffs to provide market value.•Manage code deployments on cloud provider handling testing using GCP for mobile application testing in a dev environment and AWS for mobile application hosting. •Designing the product roadmap and strategic direction in order to accomplish the vision of the social product.Shopify Management •Create and manage Shopify E-commerce stores for designer brands, manage orders, and design online stores. Mange CRM utilizing HubSpot.

Education

• Wayne State University

  Bachelor of Science (B.S.), Mechanical Engineering

  2010 — 2012

• Michigan Technological University

  Biomedical/Medical Engineering

  2004 — 2006

Skills

• Negotiation
• Unigraphics
• Teamcenter
• Nx Unigraphics
• Interpersonal Skill
• Gt-Power
• Retail
• Matlab
• Lync
• Marketing Communications
• Hypermesh
• Marketing Research
• Interpersonal Communication Abilities
• Thermodynamics
• Heat Transfer
• Event Planning
• Fluid Mechanics
• Access
• Social Media Marketing
• Control Systems Design
• Microsoft Word
• Vibration
• Webex
• Strategising
• Fluid Dynamics
• Microsoft Excel