Ben Woolley

Operations Manager @Green Fox Cleaning

GB

Identify and explore new business opportunities, including potential growth sectors, emerging markets, strategic partnerships, and innovative products and services. • Actively generate leads, engage in cold calling, and follow up on inbound leads to expand the customer base. • Analyze financial data to enhance profitability and oversee all financial operations, including profit and loss audits, client invoicing, accounts management, payroll, and bank reconciliations. • Ensure consistent communication with management, team members, and vendors to guarantee smooth operations. • Conduct meetings with potential and existing clients either in person or via phone to establish and maintain relationships. • Oversee a workforce of over 100 employees, managing recruitment and staffing needs to align with organizational goals. • Cultivate and strengthen client relationships, understanding their needs and delivering tailored solutions. • Optimize and refine organizational processes to boost operational efficiency and reinforce internal capabilities. • Strategically plan and implement operational changes to meet organizational objectives. • Prepare client contracts, agreements, and proposals, ensuring they align with company standards and client expectations. • Possess a deep understanding of our services and provide expert advice internally and externally. • Coordinate training for team members, including sourcing external training opportunities as necessary. • Enhance operational management systems, processes, and best practices to improve overall functionality. • Participate in seminars, conferences, and industry events to stay informed of the latest trends and developments. • Ensure that all organizational activities are conducted cost-effectively and align with corporate standards. • Manage all aspects of human resources appropriately and effectively. • Develop strategic and operational objectives to steer the organization towards long-term success.