Ben White

About Ben White

Accomplished senior leader with over 25 years of diversified accounts receivable management with the bulk of time spent in operations. Proven success in leadership and team building in a variety of capacities. A critical and innovative thinker with an extensive industry knowledge to improve recovery rates while maintaining brand reputation in a highly regulated environment. An analytical thinker with the ability to improve performance targets through strategic plans and drive targets to yield measurable results. Able to foster valuable and lasting relationships with my team through communication, compassion and integrity.

Experience

1. Director, Loan Servicing and Collections

   Wisetack

   Mar 2023 — Present · Salt Lake County, UT, US

Education

• Salt Lake Community College

  Associates of Science, Business

  2001 — 2003

Skills

• Call Centers
• Customer Experience
• Call Center
• Vendor Management
• Performance Management
• Strategic Planning
• Credit Cards
• Ivr
• Customer Service
• Telemarketing
• Collections
• Contact Centers
• Contact Center Operations
• Contact Center Management
• Contact Management
• Dialer Management
• Predictive Dialers
• Strategic Communications
• Call Routing
• Project Management
• Collection Development
• Avaya Ip Telephony
• Avaya Site Administration
• Aspect
• A/R Collections
• Data Analysis
• Data Management
• Avaya Communication Manager
• Telecommunications
• Five9
• Avaya
• Uptivity
• Taske
• Avaya Cms
• Leadership
• Team Building
• Management
• Team Leadership
• Process Improvement
• Business Analysis