Ben Walls
Vice President of Customer Support - iScribeHealth
- Role
- Vice President of Customer Support at iScribeHealth
- Location
- Carrollton, GA, US
- LinkedIn followers
- 500 followers
Experience
Vice President of Customer Support
Apr 2025 — Present
As VP of Customer Support, I lead the strategy and operations behind delivering exceptional support experiences to our healthcare clients. I oversee a talented team focused on providing responsive, empathetic, and solutions-driven service for our clinical documentation products. My role bridges customer insights with operational excellence to drive satisfaction, retention, and long-term value in a fast-paced, regulated healthcare environment.
Education
University of West Georgia
Bachelor's Degree, Business Administration and Management, General
2005 — 2010
Skills
- Customer Support
- Hipaa
- Healthcare Information Technology
- Training
- Salesforce.com
- Emr
- Account Management
- Microsoft Office
- Sales
- Customer Service
- Mobile Devices
- Software Documentation
- Leadership
- Team Building
- Management
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