Ben Troutman
- Role
- Information Technology Operations Manager at Nationwide
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Ben Troutman
Experienced IT Service & Operations Management Leader with a demonstrated history of…
Experience
Information Technology Operations Manager
Oct 2019 — Present
Education
Franklin University
Information Technology
2010 — 2012
Columbus State Community College
Computer Science
Skills
- Lean Six Sigma
- IT Service Management
- Hp Ucmdb
- IT Strategy
- Major Incident Management
- Configuration Management
- Service Operations
- Service Design
- Agile Methodologies
- IT Audit
- Scrum
- Inventory Management
- Service Desk Management
- Event Management
- Kepner-Tregoe
- Hp Business Availability Center
- Itil V3 Foundations Certified
- Requirements Management
- Change Management
- Full Sdlc
- Data Center Operations
- Incident Management
- Customer Service
- Continuous Improvement
- Negotiation
- IT Asset Management
- Servicenow
- Team Leadership
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