Ben Roumier

Director of Loss Mitigation @Shellpoint Mortgage Servicing

Houston, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2016 — Present

Director of Loss Mitigation @Shellpoint Mortgage Servicing

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Houston, TX, US

EDUCATION

1994 — 1996

University Paris XII, Creteil

Economics

SKILLS

Loss MitigationFinanceCommunity OutreachForeign LanguagesLoan ServicingManagementCredit AnalysisVendor ManagementTrainingSkip TracingCall CenterForeclosuresMortgage BankingDelinquency ManagementCredit RiskFnmaCall CentersDefaultMortgage ServicingCustomer ServiceCreditBankingRisk ManagementMortgage LendingNmls LicensedHampBusiness StrategyFinancial ServicesPortfolio ManagementFrenchLoansSpanishLoan Modifications

ABOUT BEN ROUMIER

Goal-oriented operations executive with over 10 years of proven expertise and leadership in operations, collections and financial services. Possess a collaborative approach in leadership with aptitude to foster a team-oriented environment while imparting knowledge to others on how to increase productivity. Adept in identifying, analyzing and improving business processes while maintaining adherence to regulatory standards and key performance indicators Articulate communicator with fluency in French, Spanish, and English. Proficient with Microsoft Office Suite (Word, PowerPoint, and Excel) and SQL Server Management Studio software. Experienced in risk management, operations management, recruiting, collections, FDCPA, MHA-C compliance reviews and responses, Loan Modifications, Loss Mitigation, project management, training, customer focus, Fannie Mae, Special Servicing, high touch protocol, bring structure to organizations, Public relations, loss recovery, dialer strategy, skip tracing.

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