Ben Ross

About Ben Ross

After four years of college, extensive self-assessment work, and two plus years at Nolan Transportation Group, I have learned that my passion is for supply chain management, procurement, data analysis, and problem solving. Three of my top talents are adaptability, strategizing, and arranging. Being able to find a solution to a problem and the process of finding said solution have always been something that I find intriguing. Being faced with different problems that need a solution has inspired me to focus on bigger issues in today\'s society. From the time when I could barely walk to now, when I am two and a half years into my career post graduate, I have always loved making new friends and hearing their stories. Being welcomed to the Auburn family and my first job out of college at NTG with open arms has allowed me to make so many meaningful connections that I hope to keep throughout my career. Networking has proven to be essential to me and I look forward to making even more connections. Given the opportunities in my current role, I have found that i thrive in fast paced environments that allow me to prove my critical thinking and problem solving skills.StrengthsQuest Themes: Communication, Adaptability, Strategizing, and Arranging

Experience

1. Senior Account Coordinator

   Nolan Transportation Group (NTG)

   Sep 2023 — Present · Charlotte, NC, US

   Managed and expanded client relationships in the logistics industry using CRM systems, providing a comprehensive of client preferences, interaction history, and personalized needs,which facilitated more targeted and effective communicationNegotiated contracts, presented services, and translated complex concepts intro client-friendly terms, generating new business opportunitiesInnovated service offerings by analyzing market trends and client feedback, contributing to an increase in revenue in the first six monthsExcellently navigated the supply-chain network, demonstrating a robust understanding of client needs and pain points, leading to an increase in client volume/revenue and forging strategic partnerships within the logistics industry

Education

• Auburn University

  Bachelor of Business Administration - BBA, Logistics, Materials, and Supply Chain Management