Ben Porter

About Ben Porter

Experienced Program Manager with a demonstrated history of working on new feature launches, new country/locale expansion, device releases, and fraud prevention in the internet and Voice AI industries. Skilled in Microsoft Office, People Management, Fraud Detection, Inventory Control, Process Improvements, and Retail Sales. Strong program and project management professional with a Bachelor of Arts (BA) focused on Linguistics and Spanish Language/Literature from Western Washington University.

Experience

1. Senior Program Manager - Technical, Risk - Strategic Initiatives

   Remitly

   Jan 2025 — Present

   Lead global Risk Operations programs for risk detection and prevention, collaborating with teams across multiple international sites-Develop and execute strategies to holistically enhance manual review operations for fraud, compliance, and identity risks-Serve as a cross functional subject matter expert in fraud, compliance, and risk management-Analyze business risks, implement operational mitigations and solutions, and monitor the intervention effectiveness-Maintain and improve SOPs, training, and quality materials for a global risk investigator population-Investigate customer and associate pain points, implement solutions, and measure business impact of the changes-Partner with Product, Compliance, Legal, and Engineering teams to define operational requirements-Manage program communications, including strategy, priorities, and updates to stakeholders-Deliver end-to-end program execution and drive impactful change across globally disbursed teams.

Education

• Western Washington University

  Bachelor of Arts (BA), Spanish Language and Literature; Linguistics

  2012