Ben Paine

Solutions Engineer @Birdie

London, GB

Founding member of SE function: Introduced and defined the pre sales technical qualification & discovery process directly contributing to over £1.5 million in closed ARR and facilitating three times growth in mid-market and enterprise sales segments.Technical leadership within the Sales team: clear ownership and communication of technical requirements in larger enterprise deals via the implementation of a new technical validation process to ensure technical complexities are understood across all internal teams. Technical sales training & enablement: Led the technical onboarding and training process for new sales executives and leadership to enable effective objection handling and deal acceleration. ​Cross-Functional alignment with product & engineering teams: Served as the central commercial liaison with product & engineering leadership, leading the strategic communication of pre-sales requirements to influence road map decisions and market alignment. Also providing product feedback into the commercial teams. Pre sales ​AI Tooling Integration: Introduced significant sales efficiency by building and integrating AI agents into the pre-sales process and automating the complex RFP and tender response workflow.Pre & Post sales ​handover & communication: Ensured a seamless client onboarding journey by developing cross-functional collateral and coordinating with implementation and customer success

University of Bath

Bachelor of Arts (Bsc), Politics and International Relations