Ben Moore

WORK HISTORY

EDUCATION

SKILLS

ABOUT BEN MOORE

With over 15 years experience working with technology I am passionate about delivering quality IT service and seeing the increasing value that technology change is bringing to the world we live in and the opportunities it unlocks for us. I thrive on the challenge that working in a fast paced technology environment brings whether that be reacting to immediate opportunities or challenges through to delivering strategic and organisational change.Through this passion, experience and developed capability I am skilled at leading high performing teams whether that be to evolve and improve performance or initiate and lead strategic change. My experience covers a broad range of organisations from finance to health to education and I’ve lead business change within teams that have had to evolve, adapt and re-structure to absorb business and technology landscape change. Predominately experienced in leading service management, support and operational organisations I am also experienced in the full IT lifecycle from development to data centre moves to infrastructure change covering several roles from sponsor, supplier, end user and through to project manager.I have worked at Callcredit for six years primarily leading the Service Management and now latterly the IT Operations teams, accountable for the support of all customer facing products and services. In that time I have seen the organisation grow year on year from an entrepenaurial business into a more mature and regulated organisation. I have delivered and supported cultural change in the adoption of ITIL, move to Agile and DevOps ways of working and the migration to cloud hosted services.