Ben Moen
Business Transformation ✦ Project/Program Leadership ✦ Solution Design/Delivery ✦ SAFe® Product Management ✦ System Architecture
- Role
- Principal Solution Architect at AT&T
- Location
- Franklin, WI, US
- LinkedIn followers
- 500 followers
About Ben Moen
Strategic, driven, and focused professional with a seasoned transformation background, a history of optimizing solution design/development processes, and a talent for aligning teams around common goals. Skilled at providing technical leadership, vision, and strategic direction. Experience with managing and improving portfolios of IT tools and technologies; leading programs to strengthen quality standards and ensure product success.
Experience
Principal Solution Architect
Dec 2017 — Present · Arlington Heights, IL, US
As Principal Solution Architect, I am accountable for the delivery of automation to support service operations, improve the quality of services provided, and strengthen risk and compliance posture. Performed as a Release Train Engineer in a service operations organization. Facilitated development team planning and ceremonies to drive continuous improvement in service operations. Led automation efforts to reduce agent interactions and minimize manual work, exceeding cost savings goals. Coordinated service process functions from a single-product to a service-oriented strategy supporting a new product rollout.
Education
Cardinal Stritch University
Master of Business Administration - MBA, Business Administration and Management, General
Marquette University
B.S., Business Administration - IT
1991 — 1995
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