Ben Lheureux
Commercial Operations Director @Science Museum Group
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WORK HISTORY
Commercial Operations Director @Science Museum Group
A member of the Group Executive Leadership Team at the Science Museum Group, responsible for driving commercial net contribution and ensuring that all commercial activities are aligned with SMG\'s purpose and core strategic objectives. Portfolio includes Venue Hire, Retail and eCommerce, Catering, Commercial Experiences, Commercial Projects, Licensing and Commercial Partnerships.
EDUCATION
Lycee St Exupery - France
Diploma in Business Sciences & Tertiary Technologies
IRFOP Provence - France
Negotiations, Sales & Customer Relationship Management
Napier University - Edinburgh
Business Management
SKILLS
ABOUT BEN LHEUREUX
Highly motivated commercial professional with over 15 years’ experience in the cultural sector working with not for profit and corporate organisations. Skilled all-round influencer and communicator, proven at establishing collaborative commercial partnerships and networks; a highly experienced, effective employee motivator with first class analytical skills. Track record of developing and delivering innovative and intuitive strategies for business development and sustainability, whilst ensuring team engagement. Direct experience of managing, growing and developing teams of 130 people. Budgetary responsibility and ownership of financial outcomes, including, forecasting, expenditure and income for departments and projects, turnover of £25m and contribution of £6.5m.Cultivator of strong contractors, commercial and client relationships to maximise satisfaction and income generation. Customers have ranged from individuals through to multinationals. For each the focus has been on the details which matter in delivering the highest caliber of guest and visitors’ experience. Committed to culture and heritage as a form of learning and inspiring people with the customer/visitor at the heart of strategic decision making.
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