Ben Lewis

Senior Solutions Architect @Ernst & Young Global Consulting Services

Exeter, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2021 — Present

Senior Solutions Architect @Ernst & Young Global Consulting Services

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Operated at senior enterprise‑ and programme‑architecture maturity level, defining Architecture Visions, principles, target operating models, and governance frameworks for large, regulated programmes, and carrying those designs through to delivery and run.Acted as design authority and senior architect on complex, multi‑national managed service and platform transformations, balancing policy, risk, commercial and technical constraints in live decision‑making environments.Hands‑on architecture delivery across Microsoft platforms, including Azure, Microsoft Fabric, Dataverse, Dynamics 365 and Power Platform — directly shaping data models, integration patterns, run‑state designs, RPO/RTO targets and operational controls, not just reviewing them.Designed and operationalised architecture maturity uplift, moving clients from project‑led delivery to repeatable, auditable, managed‑service models with clear ownership across build, transition and run.Bridged strategy and execution, translating cloud, data and AI strategy into concrete delivery artefacts (architecture definitions, TOMs, DR plans, BIAs, run books, service boundaries) that teams could actually implement and operate.Led architecture in highly regulated and policy‑driven contexts, ensuring strict segregation of schemes, audit‑ready workflows, and traceability from policy → process → data → system → control.Stabilised and recovered complex production platforms, stepping in during incidents to diagnose root cause, coordinate specialists, agree pragmatic fixes with Microsoft and internal teams, and prevent recurrence through architectural change.Strengthened EY’s architecture and managed‑services capability, contributing reusable patterns, delivery models and pursuit artefacts that scale across sectors and geographies.

EDUCATION

1993 — 1995

East Berkshire College

IT, Communication, English

2020

Henley Business School

Post grad certificate Business and management research, Business management

2012 — 2016

University of Exeter

Master's degree, Business Administration and Management, General

SKILLS

Service ImprovementIT Service ManagementChange ManagementDisaster RecoveryPmoProblem ManagementGovernanceService ManagementService DeskLeadershipEnterprise ArchitectureIso 27001OutsourcingBusiness TransformationBusiness ProcessIT TransformationIT OutsourcingSlaItil CertifiedProject DeliveryIncident ManagementManaged ServicesIntegrationProject Portfolio ManagementCall CentersTelecommunicationsContact CentersBusiness ContinuityService DeliveryCloud ComputingSdlcSolution ArchitectureManagementProgram ManagementIT OperationsTransition ManagementStakeholder ManagementTeam LeadershipVoipData Center

ABOUT BEN LEWIS

Experienced IT professional with a long history of delivering complex projects and services for central government bodies or FTSE 100 firms. Certification and training include ITIL (V3 expert, V4 Managing professional), TOGAF and a Master\'s degree (MBA) focused on Business Administration and Management from Exeter, Post grad certification from Henley. Roles have spanned service architecture, service operations, sales/bid support, architecture and consultancy. Technology exposure ranges include; cloud, datacentre, telco, desktop, data, geospatial, and business applications.

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Ben Lewis — Senior Solutions Architect at Ernst & Young Global Consulting Services in Exeter, GB | Unifers