Ben Ledingham
Client Services Manager at ID Medical
- Role
- Client Services Manager at ID Medical
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Ben Ledingham
With over a decade of experience in the UK healthcare recruitment industry, I currently lead Nursing Client Services and head the Out of Hours operations at ID Medical Group. My role combines service quality leadership with operational strategy.I’m passionate about delivering outstanding service to healthcare professionals and partner organisations alike. I focus on innovation, relationship-building, and leading with integrity — always aiming to improve processes, inspire people, and exceed expectations.A career highlight for me was overseeing the full migration of our OOH operations from the UK to India — a strategic move that enabled us to become a truly 24/7 service provider, with round-the-clock coverage and consistent service delivery across all hours.I’m a people-first leader with a collaborative, motivating, and approachable style. I believe in solving problems with a calm head, leading by example, and always striving to add value. I was honoured to receive the “Biggest Impact” award for Nursing at our annual awards evening — a recognition that reflects the hard work, innovation, and passion I bring to everything I do.Looking ahead, I’m working toward stepping into a broader operations leadership role within India, where I can use my experience and drive to further enhance service quality, team performance, and operational resilience.
Experience
Client Services Manager
Oct 2023 — Present · Pune, IN
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