Ben Reeder
Technical Lead @Smartr365
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WORK HISTORY
Technical Lead @Smartr365
Led the technical design and implementation of onboarding a major mortgage network onto the platform, resulting in a 33% increase in licences.• Designed platform-wide capabilities to support both immediate network requirements and the long-term transition from a monolith to a microservices architecture.• Created a critical aggregation service designed for reuse across new and existing services as they are split out of the monolith.• Implemented Text Control to enable customers to design their own document templates, allowing brokers to generate mortgage application documents quickly and consistently.• Delivered a document drop-box system enabling customers to batch-upload documents, with automatic categorisation using Azure AI Services and assignment to the correct cases.• Built a configurable automatic workflow engine that progresses cases through different states when specific conditions are met, reducing manual processing and improving operational efficiency.• Worked closely with the mortgage network’s technical team to ensure seamless adoption and platform integration.• Regularly investigate and resolve complex platform issues, including performance bottlenecks and long-standing defects across multiple squads.• Actively contribute to code reviews, architectural review processes, and future technical planning across the engineering organisation.
EDUCATION
Loughborough University
Bachelor's Degree, Computing and Management
SKILLS
ABOUT BEN REEDER
Senior C#/.NET engineer and technical lead with 13+ years’ experience designing cloud-native solutions on Azure, modernising monoliths into microservices, and leading engineering teams to deliver scalable, high-performance applications. Proven track record delivering major architecture initiatives and improving system performance and reliability.
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