Ben Heller

About Ben Heller

Experienced Senior Account Manager with a demonstrated history of working in the financial services industry. Skilled in Business Development, Business Process Improvement, Sales, Client On-boarding, and Microsoft Excel. Strong sales professional with a Bachelor of Business Administration focused in Business Management from The University of South Dakota.

Experience

1. Senior Client Experience Manager - Team Lead

   Anchorage Digital

   Feb 2022 — Present · Sioux Falls, SD, US

   Managed client onboarding & integration for institutional clients across the Anchorage custody, agencytrading and financing platforms, servicing a diverse range of clients including venture capital firms, familyoffices, token projects, traditional hedge funds, and asset managers- Partnered with institutional sales team to cross-sell Anchorage services to existing clients and captured>$800mm+ in AUC across custody, trading and lending products. Focused on business retention/expansionand the immediate monetization of client relationships onboarded for custody or lending- Maintained existing client relationships in an RM capacity and educated clients on asset support, dailyoperational procedures and other crypto native processes such as asset staking & governance

Education

• University of South Dakota

  Bachelor of Business Administration, Business Management

Skills

• Business Development
• Ordinance Development
• Conditional Use Permits
• Event Planning
• Manufacturing
• Ordinances
• Public Speaking
• Public Relations
• Business Process Improvement
• Marketing
• Fundraising
• General Plans
• Powerpoint
• Nonprofits
• Community Outreach
• Public Policy
• Economic Development
• Social Media
• Community Master Planning
• Customer Service
• Training
• Volunteer Management
• Project Visioning
• Microsoft Office
• Project Management
• Research
• Strategic Planning