Ben Griffiths

WORK HISTORY

EDUCATION

ABOUT BEN GRIFFITHS

I’ve been building with technology since I was 13—teaching myself to code, launching my first online game, and turning it into a small business at 14. That early spark set the tone for a career defined by curiosity, action, and hands-on problem-solving. I’m a self-taught digital and technology leader with 10+ years of experience delivering digital transformation, technology strategy, and solutions design across ecommerce, customer platforms, and enterprise systems.My leadership journey started at Funky Chalk, where I led a full transformation of both customer-facing and internal systems—rebuilding the ecommerce platform, launching a B2B digital sales channel, and overhauling downstream processes including inventory, dispatch, and fulfilment to drive growth and operational efficiency. At YHA, I defined and delivered a 3-year digital transformation strategy that overhauled core systems, embedded agile delivery, and doubled online revenue during my time there. I rebuilt the digital estate from the ground up, replaced legacy systems, shifted from a fully outsourced model to an in-house delivery function, and scaled a high-performing digital product team—embedding a culture of iterative, value-led delivery.Alongside my full-time roles, I run a limited company—providing strategic consulting to SMEs, charities, and purpose-driven organisations. I advise on platform selection, technology-led transformation, scalable delivery models, and long-term performance planning—drawing on experience across a wide range of industries and tech stacks.I specialise in digital transformation, customer and enterprise technology, solutions architecture, and building teams and systems that scale. I’m equally comfortable shaping strategy, designing technical solutions, or navigating stakeholder alignment.