Ben Gregory
Head of Tech Product @HSS ProService Marketplace
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WORK HISTORY
Head of Tech Product @HSS ProService Marketplace
Manchester, GB
EDUCATION
Leeds Beckett University
Business and Management Studies BSc (Hons), Business, Management, Marketing, and Related Support Services
SKILLS
ABOUT BEN GREGORY
It might sound strange, but planning a trip to New York with a pack of sticky notes was the unexpected key to uncovering my passion. a results-driven product management leader with over 14 years in e-commerce leading direct and cross-functional teams. With a bias to action and driven mentality to do what it takes to get the job done, I have a proven track record of managing the full product lifecycle, from ideation to release, and iteratively delivering double-digit growth for a full-stack DTC commerce platform, serving 400+ global brands, generating £2bn in annual revenue.Experienced at translating customer insights into innovative solutions, driving product adoption, and delivering measurable outcomes through continuous delivery. Skilled in strategic planning, prioritising product roadmaps, and optimising delivery, with a focus on leveraging user research, A/B testing, and performance metrics to inform data driven decision-making that align with business goals. Passionate about delivering customer and user centric digital experiences that enhance user engagement and drive business growth. Key strengths:Product StrategyMarket & User ResearchRoadmap DevelopmentA/B TestingProduct Launch & Go-to-Market StrategiesKPI Definition & Performance AnalysisUser Experience (UX) DesignData-Driven Decision MakingProject ManagementTeam ManagementCross-Functional Team LeadershipClient & Stakeholder ManagementCommunicationProblem-SolvingCollaborationPrioritisationAgile Methodologies & Scrum- Oh, and as for New York trip… I thrive on planning, so organising a trip to New York was no exception. After booking flights and a hotel, I crafted a detailed itinerary, using colour-coded sticky notes on an A1 sheet to prioritise ‘Must,’ ‘Should,’ and ‘Could’ see attractions each day.It then hit me, how similar it was to building digital experiences, where planning, prioritisation, and understanding customer needs are essential for delivering high-impact results on tight timelines. That’s when the lightbulb went off, and I saw the clear connection between my love for planning and my approach to product management.
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