Ben Grance
Solutions Architect @Uniguest
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WORK HISTORY
Solutions Architect @Uniguest
Responsibilities include-Meeting customer challenges and objectives with a custom solution that fits their needs-Uncovering key learnings from business metrics to help hone your approach and process-Functioning as the product liaison between the Customer Success, Sales, and Development teams-Responsible for leading RFP responses to the customer-Assisting with training both internal and external-Inputting and tracking progress, tasks, and activity in Salesforce-Developing and maintaining product expertise in both Touchtown and relevant parent company brands (Uniguest, Tripleplay, OneLAN)-Working collaboratively across other functional areas to provide outstanding project support throughout a customer’s initial implementation
EDUCATION
Point Park University
Bachelor of Business Administration - BBA, Human Resources Management/Personnel Administration, General
ABOUT BEN GRANCE
Solutions Architect at Touchtown
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