Ben Goodman

Vice President Franchise Operations & Business Development @Byrider

Carmel, IN, US

As VP of Franchise Operations & Business Development at Byrider, I lead all aspects of franchise operations and development, specializing in the Buy Here Pay Here (BHPH) automotive industry. My primary focus is on empowering franchisees to achieve sustainable growth through strategic consulting, operational excellence, and innovative solutions.Over the past year, we have strengthened our internal franchise support systems, ensuring a robust foundation to support future growth. This includes optimizing processes, enhancing franchisee resources, and building a scalable framework designed to deliver consistent results across the network. With these systems in place, we are now prepared to expand and bring new franchise rooftops to market.Key responsibilities and accomplishments include:Designing and implementing proprietary KPI systems to enhance operational consistency and franchisee performance. Developing and delivering comprehensive training programs to equip franchisees with tools for operational success. Negotiating strategic vendor partnerships to reduce costs and improve service quality for franchisees. Organizing and moderating industry-leading events and panels to deliver actionable insights to franchisees.By focusing on operational excellence and scalability, I am committed to supporting franchisees in achieving long-term success and positioning Byrider as a leader in the BHPH automotive space.