Ben Gibson

Senior Vice President @Arbor Research & Trading - London

London, GB

Effectively I help to instigate or exit Euro Govt transactions through our Technical analysis tool. We track the major and minor markets to keep abreast of where support and resistant levels might be met, and consequently what action should be taken accordingly and most importantly keeping my clients abreast as to what we\'re seeing, and any new ideas as they come out.We try and give to the clients what they want and need. I’m best able to do this when I work closely with my clients and as we know over time about what they\'re trading in, how they\'re trading we can offer that value. It\'s my duty and my duty of care to know what all my clients are doing and how they\'re doing it, and make notes through out the day, and speak to them on a regular basis.Through our independent research we are able to put something together that takes a different view and is more compelling. Everything converges on market consensus. Importantly we’re there to find the counter argument to the views our clients have expressed to us so they can see the other side of information and feed this into their decision making process. Being able to address questions quickly, that it\'s accurate, presented in a timely fashion, and communicated regularly is where we add value.Our long standing, deep relationship with our existing clients demonstrates the on going value they receive from working with us. Once the light bulb goes on, with prospects and clients, that we\'re here to help them, not sell them anything per se, that’s when we really begin to add value. The more the customer engages with us, the better it is for them and it becomes a mutually beneficial relationship.I\'m very keen to explore our technical analysis with any traders out there or potentially provide increased liquidity via our electronic trading platforms.