Ben García-Volan

WORK HISTORY

EDUCATION

ABOUT BEN GARCÍA-VOLAN

Ben began his career in the pharmaceutical industry in 1991 working in the New York City marketplace. During his career, he held various sales, account management, marketing and leadership roles at Procter & Gamble Pharmaceuticals, Bristol Myers Squibb, Roche Labs, Sanofi Genzyme and most recently, Novartis. His prior appointments have been as the Head of Multicultural Marketing for Sanofi Genzyme’s Diabetes & Cardiovascular franchises before joining Novartis in 2018 as an Associate Director for the Cardio-Renal Metabolism Systems of Care team in the Northern New Jersey and NY City market. He currently serves as the US Director for Diversity & Inclusion and is the LGBTQIA+ and Disparities in Care D&I Lead for Novartis. During his time in Multicultural Marketing, Ben educated and provided insights to Sales, US Market Access & Brand Leadership regarding market demographics and multicultural opportunities that further drove uptake of the Diabetes & Cardiovascular portfolio in appropriate patients. He partnered with field leadership (Sales, US Market Access & Medical) on the tactical execution of multicultural marketing efforts in identified at risk communities. Ben facilitated multicultural training events to drive awareness, understanding and action as it relates to social determinants of heath and its impact on disparities in care. He has collaborated with internal Employee Resource Groups to gain insights and perspectives on culturally appropriate materials and initiatives to aid in the understanding of how pharma can better partner with community to bridge the gaps in healthcare. Ben also worked alongside the training & development departments and sought out ways to integrate multicultural marketing and diversity awareness education into existing curriculum where appropriate. Throughout his three-decade career, Ben has been recognized as a champion for underrepresented communities for his quality initiatives projects in collaboration with healthcare systems. He has been vocal in facilitating and participating in courageous conversations on diversity and inclusion throughout Novartis in light of the racial challenges faced in the US and the impact implicit bias and racism has had in the field of medicine. Ben is a native son of New York City and a graduate of Pace University. In 2012, he earned the distinction of Certified Professional in Health Care Quality (CPHQ) from the National Association of Healthcare Quality and received his certification as a Lean Six Sigma Green Belt (LSSGB).