Ben Feltwell
Resource Planning Consultant @Yorkshire Building Society
Bradford, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2015 — Present
Resource Planning Consultant @Yorkshire Building Society
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EDUCATION
1993 — 1999
Hanson School
Economics, Geography, Biology
SKILLS
IvrBpoService DeliveryBusiness AnalysisStakeholder ManagementAvaya TechnologiesWorkforce ManagementCall CenterAvayaCustomer ExperienceContact CentersCall CentersProject DeliveryBusiness Process Improvement
ABOUT BEN FELTWELL
Experienced Resource Planning Consultant with a demonstrated history of working in the financial services industry. Skilled in Service Delivery, Workforce Management, Contact Centers, IVR, and Business Process Improvement. Strong program and project management professional.
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