Ben Chambers
Operations Director @Restore Datashred
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WORK HISTORY
Operations Director @Restore Datashred
GB
As Operations Director, I lead the full operational performance of Restore Datashred across the UK & NI, accountable for £10m revenue, a £22m cost base, and the daily performance of 250 colleagues. I drive the division’s long-term strategy, operational standards, financial delivery and continuous improvement agenda.Key Achievements & Responsibilities:• Lead the creation and delivery of the annual operational strategy, setting priorities, targets and improvement programmes for the following year.• Align operational plans with Restore PLC’s wider objectives through collaboration with the Operations Leadership Team.• Improve national operational efficiency, customer experience and cost control through data-led decision making.• Oversee digital improvements including AssetGo, Shell Geotab and MaxOptra, enhancing fleet visibility, routing accuracy and compliance.• Consistently deliver strong service performance, including maintaining a 98% on-time service rate.• Direct operational integration for acquisitions, ensuring consistent standards, seamless transitions and synergy realisation.• Strengthen operational governance through improved KPI frameworks, reporting, dashboards and performance reviews.• Lead fleet, plant and processing operations, maximising productivity, asset uptime and material revenue.• Drive a high-performance culture through leadership development, coaching and succession planning.• Oversee H&S, risk management and compliance across all UK & NI sites, embedding a proactive safety culture.This role combines commercial leadership, strategy execution, digital transformation and people development to ensure that Restore Datashred delivers consistent, safe and profitable performance nationwide.
EDUCATION
St Cuthberts High School
GCSE's
ABOUT BEN CHAMBERS
I am an experienced Operations Director with a proven ability to transform multi-site operations, lead large teams and deliver high levels of efficiency, safety and customer performance. I manage high-value operational environments with full accountability for P&L, national service delivery, fleet performance, digital deployment and H&S governance.My leadership approach is shaped by 7 years in the Royal Marines, where I learned to lead with discipline, resilience and clarity under pressure. Those foundations now support my ability to simplify complexity, make sound decisions and build high-performing teams in challenging environments.In my current role, I oversee a £22m cost base, £10m revenue, and a team of 250 colleagues, delivering strategic improvements in productivity, technology adoption and customer experience — including achieving a 98% on-time service rate and leading the development and execution of the annual operational strategy.I’m driven by a passion for operational excellence, continuous improvement and developing people. Whether leading transformation, improving performance or building future capability, I bring a calm, decisive and accountable approach to every challenge.Always open to connecting with professionals in operations, leadership and transformation.
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