Ben Carter
Physician Liaison @Palmetto Health
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WORK HISTORY
Physician Liaison @Palmetto Health
Initiate conversations with vendors, management, peers and clients for effective issue resolution-Fundamental knowledge of project management methods and able to manage small to medium projects autonomously-Facilitates and directs the implementation, design, build, test and maintenance of systems to support clinical and/or financial processes based on end user needs-Works with teams to improve processes, system performance and look for opportunities to automate processes and gain efficiencies-Monitors system activities, identifies issues, resolves problems, and appropriately escalates issues to manager or vendor. Serves as an issue resolution resource-Provides training documentation and/or training as needed to transition to support, both internal and external to IT-Collaborates within Information Technology and with departmental stakeholders to ensure project and departmental goals are met-Supports physicians and team members in clinical surroundings with adaptation to and optimization of clinical informatics systems to improve patient safety. Acts as liaison between specialty physicians, ancillary caregivers and PH Quality structure by developing and maintaining excellent working relationships-In conjunction with Clinical Informatics Specialists as appropriate, plans, coordinates and conducts physician, resident, and office staff training on electronic tools utilized for patient care and advocate use of electronic tools and applications to promote patient safety.
EDUCATION
Presbyterian College
Bachelor of Science (BS), Business Administration and Management
ABOUT BEN CARTER
As an IT Account Manager at Pollock Company, I leverage my expertise in electronic health records (EHR) and my 10+ years of experience as a Physician Liaison at Prisma Health to provide innovative and customized technology solutions for healthcare clients. I am passionate about improving technology and financial outcomes, enhancing user satisfaction, and ensuring compliance with industry standards and regulations. I also excel at initiating and maintaining effective communication and collaboration with vendors, management, peers, and clients, as well as providing training and support for system users. My goal is to empower organizations with the best technology tools and practices to achieve their mission and vision.
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