Ben Bolling
Sr Director, Support now @Chick-fil-A Corporate Support Center
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WORK HISTORY
Sr Director, Support now @Chick-fil-A Corporate Support Center
Lead a 200 member team across 26 sub-teams to deliver 24/7 Restaurant Support and Mon-Sat Customer Support, resolving over 550k+ annual tickets for Chick-fil-A Operators and Customers.Responsible for shaping and driving the strategic direction of Restaurant & Customer Support, using Operator and Customer feedback, analytics, and enterprise priorities to improve experiences and outcomes.Responsible for building and developing a high-performance leadership team, strengthening talent pipelines and fostering an environment of growth, accountability, and care.
EDUCATION
Duke University - The Fuqua School of Business
MBA, Marketing
Hampton University
BS, Marketing
SKILLS
ABOUT BEN BOLLING
Sr. Director, Service and Support Desk, Chick-fil-A Corporate
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