Ben Baily
Process Lead @Wise
Bexhill, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2024 — Present
Process Lead @Wise
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London, GB
EDUCATION
2006 — 2008
Jeanne D'Arc
Brevet Blanc
SKILLS
Call CentersKnowledge ManagementLean Six SigmaInsuranceCommunicationLeadershipCustomer RetentionCustomer ServiceTeamworkComplaint InvestigationsEvent PlanningStakeholder ManagementCoachingSocial MediaRoot Cause AnalysisManagementTime ManagementMotor VehiclePublic SpeakingComplaint ManagementOrganization SkillsTrainingEvent ManagementFrenchCustomer ExperienceMicrosoft OfficeSales
ABOUT BEN BAILY
With a robust background in process optimisation and complaints management, my journey so…
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