Ben B.
Client Director @SMG
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WORK HISTORY
Client Director @SMG
EDUCATION
Tadcaster Grammar School
English, Maths, French & German
ABOUT BEN B.
Scaling Operations with Automation and Client Strategy in Retail Media.My passion is turning complex business challenges into simple, automated, and highly effective solutions. For over 15 years, I have successfully supported diverse organisations by spearheading country-specific and major organisation-wide initiatives that deliver marked improvement across the Retail Media landscape in three key areas:• Operational Efficiency: Consistently achieving excellence through the design and implementation of streamlined and automated processes for faster campaign delivery and reporting.• Business Growth: Directly enhancing commercial outcomes by improving client service and cultivating durable, mutually beneficial partnerships with top-tier advertisers.• Transformation Leadership: Guiding senior stakeholders through complex change and fostering a culture of continuous improvement within high-performing delivery teams.I specialise in ensuring that C-suite objectives are fully aligned with frontline operations, using a very capable approach to build the requisite relationships for genuine, lasting change. My commitment and composed demeanour allow me to maintain a positive outlook and deliver reliably, even in high-pressure situations.Do get in touch if you are keen to discuss strategic operational challenges or the future of Retail Media infrastructure and delivery.
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