Bella Dolgin

WORK HISTORY

EDUCATION

ABOUT BELLA DOLGIN

Business and Technology Program Director/Manager with 19 years of extensive hands on experience leading multiple ERP/HCM/CRM implementations and business transformations in the following industries: Regulatory Compliance and Public Safety, Wholesale Distribution, Manufacturing, Supply Chain Management, Retail, Banking, Telecommunications, Training and Examinations. The scope of implementations included: Finance, HRMS/HCM, Dynamics 365(CRM), Field Services, Data Strategy and Governance, eLearning, LMS & LCMS, Examinations, Customer and Student Portals, eCommerce, Enterprise Content Management Solutions, PLM and MRP. Business and technically savvy, can work at any level of details from strategic to tactical, from enterprise architecture to technical leadership, business requirements and quality assurance. Extensive knowledge of project management and delivery frameworks (Agile, SAFe, Waterfall and SDLC) and tools. Certified Change Management Practitioner (PROSCI, ADKAR). Possess 10 years of hands on progressive experience in Microsoft Dynamics CRM from version 3 and 4 to 2011, 2016 and currently Dynamics 365. Expert level of knowledge in Microsoft Dynamics Sure Step project delivery framework specifically designed for Microsoft Dynamics family of products. Courses: Microsoft Dynamics CRM 2015 Customization and Configuration, ADX Studio Fundamentals Usually hired to resolve significant issues with business process or technology, on the client side or internally, due to delivery expertise, pragmatic and lean approach, out of the box thinking and ability to resolve the issues and make decisions. But most importantly to gain client respect and to mentor, ignite and empower the teams, upbeat personality and collaboration expertise.