Kayla Bell

Sr. CSM | SaaS | Account Management | Retention & Expansion

Role
Sr Csm Iii, Enterprise at Indeed
Location
Houston, TX, US
LinkedIn followers
500 followers

About Kayla Bell

I’m a Senior Customer Success Manager with nearly 10 years of experience in SaaS, including 6 years at the enterprise level managing the full post-sale lifecycle. I specialize in building trusted relationships with executive stakeholders, delivering data-driven insights, and ensuring customers achieve measurable ROI.I’m best known for my ability to drive retention and expansion, provide strategic account management at scale, and influence product direction through customer advocacy.I love to travel, workout ‍, read, and be the best mom to two girls

Experience

  1. Sr Csm Iii, Enterprise

    Indeed

    Aug 2025 — Present · TX, US

    Following the merger of Glassdoor and Indeed

Education

  • Southern Methodist University

    Master of Science (M.S.), Business, Management, Marketing, and Related Support Services

    2016 — 2017

  • University of North Texas

    Bachelor's degree, Kinesiology and Exercise Science

    2012 — 2016

  • University of North Texas

    Bachelor's degree, Sport Management

    2012 — 2016

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Kayla Bell — Sr Csm Iii, Enterprise at Indeed in Houston, TX, US | Unifers