Belinda Massie

About Belinda Massie

Fiscally responsible Program Director with over 20 years of success planning and directing large-scale programs, projects, and business process improvements for global clients ranging from start-ups to multibillion-dollar Fortune 100 corporations. Innovative Program Director that successfully established world-class PMOs and provided thought leadership for process improvement, change management, organizational design, strategic planning, and best practices. Project Lifecycle Expert known for driving full lifecycle delivery of enterprise-wide, multimillion-dollar projects and engagements, yielding cost reductions, productivity gains, and revenue growth. TRIPLE-THREAT LEADERSHIP PROGRAM - Enterprise Integration/Stakeholder Engagement: Visionary strategist,\'big picture\' thinker, and adept decision-maker who has successfully analyzed and driven complex business goals into advanced IT/enterprise solutions with compelling ROI through collaboration with functional managers, technical teams, and third parties. Equal blend of business manager and technologist known for establishing and leading high profile PMOs with SunTrust, IBM, Deloitte, Accenture, and Wipro. PROCESS - Process Improvement/Cost Savings: Process optimization professional that leveraged Six Sigma analytical tools and methodologies, resulting in cost savings, resource balancing, and customer satisfaction increase. Spearheaded enterprise process assessments leading to executable Global PMO strategic process maturity roadmap. CHANGE MANAGEMENT - Executive Partnership/Stakeholder Management: Collaborative leader who built synergy with senior leadership to ensure that project demand fully aligns with organizational goals. Employed solid Business Realization (BR) planning techniques to manage delivery of desired objectives. Established and tracked key performance indicators (KPIs) to monitor change adaptation.

Experience

1. Sr Global Program Manager

   UST

   May 2018 — Present · Atlanta, GA, US

   Equifax) USIS Business Transformation Program Manager - Responsible for leading and managing the Technical Readiness for Google Cloud Transformation initiatives Implemented and delivered corrective action strategy for global Google cloud transformation initiatives that increased customer satisfaction 80% in the first 30 days Earned organizational trust through collaboration, concise communication skills and thought leadership Implemented and managed a cross functional requirements and risk management approach in support of various cloud migration methods Established cross dependency management process that decreased missed dependency by 90% Provided remediation recommendations to risk, themes and challenges captured from cross functional current state assessment workshops Sr. Delivery Manager (Anthem)- Responsible for delivering Enterprise Level SOA SAFe Agile solutions.Successfully delivered customer value streams with complex dependencies and issues across multiple platformsLead a team of cross platform Scrum/Kanban Mangers from Sprint Planning to ImplementationEstablishing EPIC budgets by collaborating with Domain leads to determine accurate Level of Effort Managed Business Owner expectations (budget and schedule) Sr. Program Manager (Equifax)- Responsible for designing and implementing the Model Risk Management Remediation and model retirement framework. Drove the Enterprise level business and infrastructure impact assessments Successfully developed and executed the strategic model retirement roadmap for 300 impacted customers Led the cross functional Release Management planning between the infrastructure upgrades and model retirement Established and lead the Joint Customer Communication Planning team

Education

• Florida Agricultural and Mechanical University

  Bachelor of Science (BS), Information Technology

  1977 — 1980

• Keller School of Management

  Master's degree, MBA

  1998 — 2000